OUR PRIVACY POLICY

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OUR PRIVACY POLICY

What information do we collect?

Midwest Aerobiology Labs collects information from you when you place an order with us for test results. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

  • Any of the information we collect from you may be used in one of the following ways:

    To personalize your experience

    Your information helps us to better respond to your individual needs.

  • To improve our website

    We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • To improve customer service

    Your information helps us to more effectively respond to your customer service requests and support needs.

  • To process transactions

    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To send periodic emails

    The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

OUR REFUND POLICY
All refund requests must be made before we begin processing your sample(s). If you realize that you’ll need a refund please contact us immediately.

A refund will not be possible if we’ve begun processing your samples.